Support & Contact Form

We’re currently in the process of finalizing the nutritional stats for all recipes. Stay on our weekly email list so that you don’t miss the announcement when we’re adding them to the member area.

For Jennifer’s mediakit, biography and headshots, please visit the Skinny Chef Media Resource page.

Articles, photographs and graphics appearing on SkinnyChef.com and SecretsofaSkinnyChef.com are protected by federal copyright laws and may not be copied or reprinted without our prior written approval. Request permission to reprint. It’s OK to repost limited excerpts of one of my articles, provided that you include the source ("Jennifer Iserloh, SkinnyChef.com") and a live link (http://skinnychef.com). If in doubt, contact us.

For me, it’s not about being skinny, but making tasty foods healthier, and healthy foods tastier. Buy my Secrets of a Skinny Chef book, which is a great start – and don’t forget to take advantage of the bonus materials on this site.

Click here to follow me on Twitter or become a Facebook fan.

Many people have discovered the convenience of receiving my blog posts, videos and tips as email. If you’ve claimed your bonus materials, you are already on the list. Alternatively, click here for step-by-step instructions to sign up for this free service.

No, the Stay In The Loop updates (whether you receive the daily, weekly or monthly version) are provided as a free service, and you can unsubscribe at any time. Unsubscribe links are contained in the footer of each email.

Each email contains an unsubscribe link in its footer. Simply click on the link to modify your subscription status. To change your email address, unsubscribe your old email address, then visit our signup page to register with your desired email address.

Once you claim the bonus materials, it will take about 1-2 minutes for a confirmation email to arrive in your inbox. You must click on the confirmation link contained in that email to receive the digital materials. AOL Email and some other email clients disable all links by default. If the confirmation link does not work for you, copy the entire link into your web browser, for example Firefox or Internet Explorer.

Once you request the bonuses, it will take about 1-2 minutes for a confirmation email to arrive in your inbox. You must click on the confirmation link contained in that email to receive the digital materials. If you don’t see this confirmation email in your inbox, check your spam or trash folders.

There’s four scenarios here – let’s figure out which one applies to you:

Scenario A: You requested the bonuses, but haven’t received the confirmation email. If that’s the case, look in your email inbox, spam or trash folder for the confirmation email.
Scenario B: You can’t find the confirmation email anywhere. If that’s the case, sign up again at SecretsOfASkinnyChef.com.
Scenario C: You have the confirmation email, but haven’t clicked on the confirmation link. If that’s the case, click on the link (or copy it into your browser) so that your email address gets confirmed.
Scenario D: You received the email with the bonus materials, but don’t know what to do next. If that’s the case, open the email, save the attachment to your desktop, and open the PDF booklet from your desktop.

AOL Email and some other email clients disable all links by default. If the confirmation link does not work for you, copy the entire link into your web browser, for example Firefox or Internet Explorer.

As you’ve noticed, the digital booklet was sent as a PDF attachment. Depending on your email settings, you may have to first download that attachment before you can open it. Once you’ve opened it, save it to your desktop for future reference. To print the document, you must first save it to your desktop, because you may get printing errors if you try to directly print it from your web browser or email system.

We have received reports about this, and in every case it turned out that the PDF document hadn’t been saved to the desktop. So to avoid any printing issues, first save the PDF to your computer, then open it with Adobe Acrobat, and then print it.

The short answer is no. Jennifer constantly updates her bonus information, making it impractical to update a print version.

Please go back and check that you have entered your email address correctly – sometimes a comma is present between the domain name and the .com (example: name@yahoo,com instead of name@domain.com).

Another obstacle is that if you already have a PayPal account associated with your email or credit card number, PayPal doesn’t allow you to use the credit card (forcing you to pay with your PayPal account). If that’s the case, use a different credit card.

At the completion of your purchase, you should have clicked on the yellow “Return to Skinny Chef Culinary Services” button in order to establish your login information for the paid membership area. If that’s the case, please email us from the contact form above so that we can manually create the login information for you.

Please email us from the contact form above so that we can address your question, comment or feedback.